Returns & Exchanges
At Poppy & Pine, we want you to love every purchase, but we understand that sometimes a product isn't the perfect fit. We offer easy returns and exchanges on most items within 30 days of delivery to ensure your complete satisfaction.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the products are in unused condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.